Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form.

If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person, or submit an electronic consultation here.

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact our Complaints Service and Feedback Team on 01482 303930 or by email at HNF-TR.complaints@nhs.net.