Appointments

Access the online appointment systemBook, manage, and cancel appointments online here.

Registered patient appointments are available 8am and 6pm, Monday to Friday.

To use the online service you’ll need a username and password, available from our Reception team.

Booking appointments by telephone

Our reception is open Monday to Friday between 8am and 6pm. Phone lines are open 8am to 6pm.

Telephone: 01482 646581

Patients with special requirements

All of our occupied consulting rooms are based on the ground floor and are wheelchair accessible. We also have a Hearing Loop.

If you require assistance when visiting the practice, please speak to the Reception staff.

Chaperones

If you want to have someone with you during your appointment then you can request a chaperone. This could be a trained member of our staff or a person of your choosing who is over 18 years old. The clinician will consider whether or not it is appropriate for a relative or friend to act as a chaperone and may ask for a member of staff to also be present. Please let us know before your appointment if you would like a chaperone to be present.

If either the patient or the clinician wishes a chaperone to be present or either is uncomfortable with the choice of chaperone, the appointment may be delayed to a later date when a chaperone or alternative chaperone is available.

Home Visits

If possible please try to telephone reception before 10 am if you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.