One-off prescriptions which are not regularly repeated are known as 'acute' prescriptions.
You can ask your chosen pharmacist for advice on minor ailments and if it is appropriate you may be able to buy medicines over the counter without having to see the doctor. NHS Direct is available 24/7 to give health advice by telephone or on-line.
If you feel it is more appropriate to see the doctor, or if the pharmacist advices you to make a GP appointment, your doctor may prescribe, refer you to another health care professional - or may decide to offer no prescription at all.
If you are sure that your medical problem is minor, it may the doctor may issue a prescription following a telephone request to our receptionist. In certain circumstances, the doctor may telephone you for more information or invite you to attend the surgery for assessment.
If you telephone the surgery for an acute prescription our reception staff will need to know:
- WHO is the prescription for (name, address, date of birth, phone number)
- WHAT are the symptoms?
- HOW LONG have the symptoms been present?
- ALLERGIES Is the patient allergic to any medications?
- MEDICATIONS Is the patient already taking any medication including homeopathic medication, or over the counter items?
How to Order Your Acute Medication
You may order your acute medication by telephoning as soon as possible in the day. Acute prescriptions are always issued at the discretion of the doctor.